Marble Shower Tile Damaged during End of Tenancy Clean in Bedfordshire

I was contacted by the owner of a cleaning company in Milton Keynes, after an end of tenancy clean at a house in Sharnbrook went wrong. Unfortunately a member of their staff had incorrectly applied an acid based cleaning product to the Marble shower tiles which like most natural stone is acid sensitive. The cleaning product had etched the stone causing the damage you can see below. Being a reputable company they were determined to put the situation right and we were asked to step in. We have had a few issues of this type before where customers keen to remove unsightly Limescale marks from their stone tiles use a household cleaner without reading the bottle label first to see if it’s safe to use. Issues of this nature on Marble cannot be easily resolved with chemical products; it takes specialist knowledge and equipment. The quote was given and accepted and the work was booked in with the letting company for a few weeks later. Cleaning and Polishing a Marble Shower Cubicle The first photos show the extent of the damage which had not only damaged the immediate area but as the cleaning product was in liquid form it had ran down the wall had totally ruined the surface of the tiles in the lower half of the shower. The first thing I did was to protect the shower tray with towels

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