Acid Damaged Negro Marquina Marble Shower Tiles Polished in Thame

I received a call regarding a Black Marble tiled shower that the customer thought he would clean himself and ended up unfortunately making worse. Black Marble adds a very opulent and elegant look to a bathroom, and I suspect this particular variety with the white veins is known as ‘Negro Marquina’ which comes from the Basque region of Spain. I did a quick price check on-line and these tiles are priced around £60 each! If you look closely at the before picture you can see the Marble has lost its shine and has a cloudy appearance. This was due to the use of an acid based cleaner. Thame and Oxford lie in a hard water area, so we often find customers seek to remove Limescale deposits off tile using household products such as Vikal or Cillit Bang. The trouble with these products is they are acidic, and marble is acid sensitive so is easily marked and damaged by their use. You should always read the label before using any cleaner to check if its safe to use on natural stone. The client was desperate to get the shower room looking how it should when he had selected this beautiful stone. Cleaning a Marble Tiled Shower To rectify the problem and restore the polished appearance of the marble I burnished the stone using a small 6 inch 200-grit diamond pad attached to a handheld

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Chequered Black and White Marble Tiles Renovated in Oldham Porch

Our client contacted us after they moved into a house built circa early 1900 with many Victorian era features. One of them was lovely tiled floor in their porch which consisted of a chequered pattern of Black and White Marble tiles. The white tiles were especially grubby and in need of a deep clean. Being a fan of period features they were keen to see if the tiles could be renovated back to their former glory. The property was in Oldham, which is approximately 7 miles to the north east of Manchester near to Rochdale and well known for its history in the textile industry. We conducted a test on the tiles which worked well, and we were confident the whole floor could be significantly improved. The client was satisfied, we agreed a price and the job was booked in. Cleaning/Repairing a Marble Tiled Hallway Floor Initially, to clean the floor we used Tile Doctor Remove and Go which was applied to the floor and left to soak into the tile and soften the dirt. This was followed up by scrubbing the product into the floor with a coarse black pad fitted to a rotary machine. The machine scrubbing really gets into the dirty areas and the grout lines. During the work we discovered that two of the tiles were loose, so they had to be removed, cleaned up and then re-secured using a flexible

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Restoring an Acid Etched Marble Tiled Kitchen Floor in Winchester, Hampshire

Marble is a natural material which although hard wearing can easily be ruined by a strong chemical such as acid. In this case my client’s kitchen floor which was laid with black Marble square tiles was etched due to the accidental spill of a corrosive agent and the subsequent attempt to clean it up. The property was in the historic city of Winchester and as you can image my client was horrified by the state of their Marble floor which was now ruined. Desperate for a solution that didn’t involve the expensive tiles being replaced we were asked to take a look. After surveying the floor, I recommended resurfacing the stone with a set of diamond encrusted floor burnishing pads which would remove the etching and hone the stone back to its original appearance. Happy to discover there was a solution to the problem we were given instructions to go ahead with the restoration. Honing Acid Etched Marble Floor Tiles Our first task was to remove the kickboards from underneath the kitchen units, this ensures they are not scratched during the cleaning process and it also allows our buffer machine to get right to the edge of the floor. I then started the burnishing process by applying a 400-grit coarse burnishing pad lubricated with a little water to the floor. This coarse pad will remove

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Dull Marble Tiles Cleaned and Polished back to Health in Middleton, Greater Manchester

This customer in Middleton near Manchester wanted to bring the shine up on the tiled floor in their Kitchen and Dining Room, it had been laid nearly fifteen years before and was now dull, lifeless and the grout was also in need of a clean. I was told the tiles were Ceramic however after visiting the property and running some tests if became clear that the tiles were in fact Marble. There are some very realistic Ceramic and Porcelain tiles on the market however you usually find they have a set of repeating patterns whereas with natural stone no two tiles are the same. The floor had lost its shine over the years which is a common problem with natural stone such as Marble which ideally needs to be polished and have the sealer topped up every year to keep it in the best condition. The cleaning test results were so good that the customer booked us in to complete the floor straight away after agreeing the quote. Cleaning and Polishing a Marble Tiled Kitchen and Dining Room Floor We started by giving the floor a general clean with Tile Doctor Pro-Clean paying special attention to the grout where it was scrubbed in along the grout lines using a stiff narrow brush. The soiled cleaning solution was then rinsed off and extracted using a wet vacuum. The next step was to clean and

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Restoring the Appearance of Polished Marble in a Cambridgeshire Bathroom

We were asked to visit a property in Cambourne to look at restoring the appearance of the stone in an opulent marble tiled bathroom. Cambourne is a new area of Cambridge which has been developed over recent years with the creation of many new homes. The gorgeous bathroom design and layout of this home was was a key feature of the property. The owner had employed a general cleaner to give their house a spring clean. Unfortunately, they had used inappropriate products whilst under taking the clean of the marble tiles in the bathroom which ruined its appearance. This is an easy mistake to make, people are often unaware that polished stone such as this should only be treated with specialist products. Many household cleaning products are too strong to be used on natural stone and can cause damage, so always read the label. As you can see from the pictures, the products the cleaner used etched the surface of the marble ruining the polished appearance and they were at a loss to restore it. Restoring Polish to a Marble Tiled Bathroom I wasn’t surprised to find that they couldn’t restore the polished appearance of the Marble, as a hard stone needs to be burnished to build up a polish. I suspected that the product the cleaner used on the stone much of been acid based as only an

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Polishing Stains out of Marble Floor Tiles in Northampton

The Marble floor tiles in the pictures below covered a large kitchen, family room and utility area at a property in New Duston near Northampton. The client who was a builder had been recommended our services by one of his own clients, so he contacted us for advice on how to renovate the Marble flooring. I went to the property to survey the floor and could see straight away that the tiles were dull, lifeless with some staining and hardly recognisable as Marble. I recommended the floor was honed through a polished process known as burnishing, followed by the application of a sealer to provide durable protection for the stone. I organised a quote which was accepted, and we arranged a date for the work to start. Apologies in advance for the quality of the photographs, it’s tricky this time of year when the light is failing to capture a good photo. Restoring Polish to a Marble Tiled Floor I began the burnishing process, which involves the application of a set of Tile Doctor diamond encrusted burnishing pads attached to a 17′ rotary machine. At Tile Doctor we work with a four-pad system that allows us to gradually refine the polish on suitable stone floors which generally including Marble, Travertine and Limestone. I started the process by applying a 400-grit coarse burnishing pad

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Achieving a Deep Polish on Marble Floor Tiles in Reigate, East Surrey

The photographs below are of a Marbled Tiled floor that was installed over much of the ground floor of a cottage that formed part of a large county estate near Reigate. The Marble floor tiles were lovely however the polish and sealer had worn off some time ago and the were now looking much worse for wear, additionally the once white grout had turned dark with dirt and I`m not sure even the owner realised its full potential. I provided a quote for cleaning and applying a deep polishing to the floor which was agreed and set a date to do the work. Marble Tile and Grout Cleaning in Reigate After protecting the wooden skirting with tape, I started the cleaning process by applying a medium dilution of Tile Doctor Pro-Clean which was scrubbed into the tiles using a stiff brush to remove any loose dirt and debris from the floor but primarily along the grout lines. The soiled cleaning solution was then rinsed off with water and then extracted with a wet vacuum. Next step was to deep clean the tiles and bring back the polish using a set of four Tile Doctor diamond encrusted honing pads which fit a weighted rotary floor buffer and are applied in sequence starting with the 400-grit pad lubricated with water. This is followed with the 800-grit and then the 1500-grit pads rinsing with

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Transforming a Red and Brown Marble Floor in Weybridge, Surrey

If you have a Mable tiled floor which is not looking its best, then the transformation I achieved on this floor at a property in Weybridge will definitely be on interest. Having first spoken with the owner on the phone I went over to the house to take a better look at the floor and found that the deep red and brown Marble tiled kitchen floor was really dirty and totally lacking in colour or polish. The floor hadn’t been professionally cleaned for some time and was now dirty and suffering from the actions of a puppy which likes to charge up and down. The Marble was also full of holes which the client explained had been getting larger. This is not usual for natural stone as it can be very sensitive to acidic cleaning products which if used constantly over time will start to dissolve the stone. We discussed the remedies available, agreed a cost and arranged a mutually convenient time to carry the work out. I always like to do a site visit to survey the tiles and ideally run a test clean to determine the best methods for resolving the problems. This enabled me to give a more accurate quote and it also gives the customer confidence in my abilities. Deep Cleaning Red and Brown Marble Kitchen Tiles Firstly, I removed the existing sealer with a 400-grit diamond burnishing pad

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Polishing a Black Carrara Mable Tiled Floor in Harrogate, Yorkshire

These photographs are of a large Black Carrara Marble floor at customers house in nearby Harrogate, a North Yorkshire spa town which is steeped in history. In-fact the town became known as ‘The English Spa’ in the Georgian era, after its waters were discovered in the 16th century. In the 17th and 18th centuries its ‘chalybeate’ waters (containing iron) were a popular health treatment and the influx of wealthy but sickly visitors contributed significantly to the wealth of the town. When I reached the clients’ property she showed me to the Orangery. This was a lovely garden room and it had a large and expensive Black Carrara Marble tiled floor installed. The floor was installed some time ago and had since lost some of its shine and lustre which is not unusual as foot traffic on the floor will wear down the shine over time particularly as it was a dark black colour. Polishing a Black Carrera Marble Orangery Floor I was aware that Carrara Marble is usually polished at the factory and re polishing to achieve the same high-end finish requires the use of some very expensive machinery which most Tile Doctors including myself don’t carry. However, I am always up for a challenge and not to be beaten there were a couple of things we could do to improve the appearance of the floor.

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Polishing a Small Marble Bathroom Floor in Brownhills, Birmingham

Our customer had a polished Marble tiled bathroom floor which had been installed some years ago. Over the years the tiles had become water stained and marked and although the customer had tried various household products to remove them they had not had much success. The floor was now really annoying them and so they decided to contact Tile Doctor to see if the problem could be resolved. Marble is often the preferred choice for bathrooms giving them what can only be described and an opulent feel. It is highly durable, tough and usually of premium quality. However, like any natural stone it is in fact porous and needs to be sealed to prevent dirt becoming trapped in its pores as once that happens it can be very difficult to keep clean. I visited the property in Brownhills, a historic mining town to the north east of Walsall to see if I could help, I surveyed the bathroom and could see the staining that they had mentioned was quite pronounced. I advised the customer of the options that Tile Doctor could offer, and we agreed a price for the work. Cleaning and Polishing Marble Bathroom Floor To clean and polish stone tiles such as Marble we use a process we call burnishing. This involves the application of different grits of Diamond encrusted pads in sequence from coarse to very

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Polishing Marble Counter Tops in an Opulent Bowden Bathroom

Although most of the work we do involves floor cleaning you should know we also cover stone worktops in Kitchens and countertops in bathrooms. An example being this opulent bathroom with Marble countertops that surrounded the sink and bath. The bathroom was installed at a house in the up-market area of Bowden which together with the villages of Hale and Hale Barns are regarded as being the wealthiest parts of Greater Manchester. The customer had got in touch to ask if we could restore the appearance of the Marble surrounds which had become dirty and etched through general use. Restoring the Appearance of Marble Countertops My first job was to protect the wood panelling and lush red carpet that surrounds the bath, once all was protected we started to use a set of tile doctor six-inch burnishing pads to clean the Marble and restore the polish. The Burnishing pads come in a set of four and are applied to the stone with a little water in sequence from the coarse 400 grit pad which removes etching and then through the medium 800-grit, fine 1500-grit and finally the very fine 3000-grit pad which restore shine to the Marble. I use a hand-held buffing machine to do this and carefully rinse in-between each pad to remove the small amount of slurry which is generated. The last

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Marble Wall and Floor Tiled Wet Room Renovated in Sheffield

The owner of this house in the village of Endcliffe Sheffield was unhappy about the state of their Marble wet room and called me in to do something about it. The main issue was that mould had built-up across the bathroom especially on the grout and silicone sealant, the Marble tiles were also looking dull and needed sprucing up. Dealing with Mould in a Wet Room Mould thrives in moist warm conditions and without adequate ventilation it will start to take hold. Often in cases like this we advise clients to improve the power of their extractor fan or leave a window and a door open after a shower, in this case however the wet room had no windows. Another option you can try is to run the shower cold for a few minutes after you have used it, this decreases the temperature and removes moisture from the air. That tip is easily forgotten when your in a hurry so regular cleaning with Tile Doctor Duo-Clean which is a tile cleaner and mould remover should allow you to keep on top of the problem. In this case the Mould had really taken a hold and I knew form experience that scrubbing with a powerful cleaner like Duo Clean was unlikely to get the grout back to the pristine condition the customer wanted so I decided to strip out all the affected grout and silicone and replace with new. It

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Beautiful Marble Tiled Floor Polished in Willington Cheshire

Although expensive Marble is a highly coveted, popular and classic flooring choice, not only is it hard wearing you can attain a high polish that simply looks fantastic. At peak condition, it’s one of the most beautiful and eye-catching types of stone available, however it’s appearance will degrade over time and with use, so it does need maintaining. This customer, who lives in the small village of Willington in Cheshire had contacted us because they were concerned that the lustre on their Marble tiled floor which had been installed throughout much of the ground floor had faded and lost its attractive appearance. We arranged a date to go over and re-polish the floor back to health. Burnishing and Cleaning a Marble Tiled Floor On arrival the first step was to give the floor a general clean using a mild dilution of Tile Doctor Pro-Clean which is an alkaline tile cleaning product that is safe to use on Marble. I mention this because there are many cleaning products on the market today which are acidic and really only meant for use on Vinyl and Ceramic tiles. The cleaning solution was applied by sponge mop and left to soak for ten to twenty minutes with a particular focus on the grout lines. I used a stiff brush along the grout lines to get them really clean and then once done

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Marble Shower Tiles Ruined by Viakal Restored in Ealing

We were recently received an enquiry from a customer in Ealing, East London who was concerned about their Marble Tiled Shower which had been damaged from the use of Viakal Limescale Remover. Unfortunately, this is a very common problem and we often receive calls from customers with similar issues. Limescale removal products such as Viakal and Cillit Bang are very effective but like any acidic product, they are very harmful to natural stone such as Limestone and Marble. With any cleaning product you should really read the label before use and in this case you will find they state the product should not be used on natural stone. The Viakal had etched the surface of the Marble in several places where it had been applied and although the damage looked really bad I was happy to inform my customer there is a solution and that I could indeed restore the appearance of the stone. Polishing Damaged Marble Shower Tiles My first task was to give the Marble tile and grout a good clean and remove any sealer and soap scum etc; to do this I used a strong dilution of Tile Doctor Pro-Clean scrubbed in with a small black scrubbing pad fitted to a hand-held machine. The Marble tiles were then rinsed with water to remove the soil generated by the cleaning process. To fully restore the appearance

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Removing Limescale from a Marble Bathroom Counter-top

Marble is known for its premium quality, toughness and aesthetic, making it a very popular choice for bathroom countertops, such as this one at a house in Northampton. However just because it’s tough doesn’t mean that Marble can be cleaned with the usual household cleaners. Like all natural stone, Marble is acid sensitive and unsuitable products can have a very damaging effect on its appearance. In this situation, the property owner had used a limescale remover to remove some unsightly marks from the countertop. Unfortunately, the product was acid-based and instead of making an improvement it just made it worse and caused severe etching. The first photo above shows the limescale marks from where toiletries have been placed on the side whilst wet. Since Northampton is a hard water area, the limescale deposits over time caused these marks to appear. Burnishing a Damaged Marble Bathroom Countertop The only way to effectively remove the Limestone deposits – while at the same time rectifying the damaged caused by the botched cleaning attempt – was to use a system of hand-held diamond encrusted pads and hand help blocks of various grits to cut back the stone and re-polish it, a process we call burnishing. Before officially beginning the burnishing process, I ran a few tests to

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Restoring the Appearance of a Marble Tiled Kitchen Floor in St Neots

St Neots is the largest town in Cambridgeshire, with a population of approximately 40,000 (Cambridge is after all a city). This is unsurprising, since the town has a long and rich history. In fact, archaeological evidence indicates that the area was home to settlements as early as the prehistoric Mesolithic period. I was recently called out to a property in the area – which itself was relatively old – to see what could be done to restore the condition and appearance of a Marble tiled kitchen floor, stylised in a small and uniform square pattern. It appeared to me that the tiles had been installed for a long time – perhaps even laid down in the original construction of the property – and, in any case, had suffered many years’ worth of neglect. The result? A very dirty and unappealing appearance and a very unhappy owner. Cleaning a Dirty Marble Tiled Kitchen Floor Before beginning the restoration of the floor, I covered up the walls and kitchen units to protect from exposure to any of the cleaning products I would be using. I then started by cleaning the floor with Tile Doctor Remove and Go, which is a multi-purpose product. Remove and Go both cleans the stone and strips away any old sealer. However, there were several areas of the floor which were affected by more deeply

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Polishing a Small Marble Lobby at an Edinburgh Residence

I was asked to take a look at this small but beautiful Marble tiled vestibule at the entrance to a lovely house in Edinburgh. As you can see from the photograph below the colours in the Marble were looking washed out and the overall appearance was dull and lifeless. As the main entrance it must have seen a lot of foot traffic and a fair amount of wear and abuse over the years. Cleaning and Polishing Marble Tiles The first task was to brush and vacuum the floor to remove debris and grit. After this the floor was sprayed with a dilution of Tile Doctor Pro-Clean a tile cleaner that is safe to use on stone floors and scrubbed in with a black buffing pad fitted to a rotary machine. This released a lot of dirt from the tile and the soiled cleaning solution was then rinsed off with water and extracted using a wet vacuum. Once the floor had all the surface dirt removed we then proceeded to polish the marble with a set of diamond burnishing pads which restore the shine the stone. The burnishing pads come in a set of four and you start with a coarse pad with a little water and work your way through the set moving from a the coarse pads through to the finer pads; this process polishes the stone more and more until you get a smooth finish. After each pad was used the area was thoroughly

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Restoring an Egyptian Marble Patio in Northamptonshire

Patios are particularly difficult to keep clean as they are continuously exposed to the elements fortunately Tile Doctor specialises in cleaning and restoring all different types of natural stone internal and external. I was recently asked to restore a patio at a house in Bozeat, a village in Northamptonshire. The patio was consisted of both floor tiles and walls, and was made of a rather uncommon stone: Egyptian-style Marble. The customer had clearly taken pride in the presentation and aesthetic of his garden but, having a concentrated on other projects for the past couple of years, he had neglected to preserve the condition of patio. Making matters worse, the patio had never been sealed, and this had allowed dirt and moss to become ingrained in the stone. The customer was also concerned by a large rust mark left on the stone where old garden furniture had been sitting. Upon my first visit to the property, I carried out a test clean on a small patch of Marble using Tile Doctor Pro-Clean, which is a high-alkaline cleaner that we find particularly reliable to use on natural stone. The customer was very impressed by the sudden improvement in the condition of the test patch. I also tested a new product by the name of Tile Doctor Rust Away, which is a non-acidic rust remover.

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Marble Shower Tile Damaged during End of Tenancy Clean in Bedfordshire

I was contacted by the owner of a cleaning company in Milton Keynes, after an end of tenancy clean at a house in Sharnbrook went wrong. Unfortunately a member of their staff had incorrectly applied an acid based cleaning product to the Marble shower tiles which like most natural stone is acid sensitive. The cleaning product had etched the stone causing the damage you can see below. Being a reputable company they were determined to put the situation right and we were asked to step in. We have had a few issues of this type before where customers keen to remove unsightly Limescale marks from their stone tiles use a household cleaner without reading the bottle label first to see if it’s safe to use. Issues of this nature on Marble cannot be easily resolved with chemical products; it takes specialist knowledge and equipment. The quote was given and accepted and the work was booked in with the letting company for a few weeks later. Cleaning and Polishing a Marble Shower Cubicle The first photos show the extent of the damage which had not only damaged the immediate area but as the cleaning product was in liquid form it had ran down the wall had totally ruined the surface of the tiles in the lower half of the shower. The first thing I did was to protect the shower tray with towels

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Removing Limescale from Black Marble Bathroom Tiles

This customer in Baldock, North Hertfordshire has a beautiful Black Marble bathroom floor which unfortunately was far from looking its best due to a build-up Limescale. Normally this can be removed with an acidic cleaning product however Marble like all natural stones is acid sensitive would be damaged in the process. The only way to remove the Limescale would be to polish it off using a set of diamond pads which would also restore a high shine finish to the Marble floor tiles. Removing Limescale from Polished Black Marble The first step before starting the process was to cover the threshold edges, skirting’s and doors with tape to protect it from splashing etc. Next we used a medium dilution of Tile Doctor Pro Clean which is an alkaline tile and grout cleaner with hand brushes to clean-up the thin gout lines and remove any grit from the floor. The floor was then rinsed with fresh water to remove the now soiled cleaning product and also steam cleaned to neutralise floor. The water was extracted from the floor using a wet vacuum. Honing Black Marble to Restore Polish To bring back the natural shine we honed the floor using a series of diamond-encrusted burnishing pads. Firstly, I applied a Coarse 400 grit pad to strip away what remained of the old sealer and Limescale,

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